eHR
eHR Modules
eHR is more than just Human Resources software. The system comes in a way that allows Cerenade to customize the system to our clients’ needs. Our human resource modules allow the management of Departments, Units, Leave Groups, Employee Management, Competency Management, Employee Assessment, and Training Management within your organization.
Advantages
100% Hosted & Web-Based
100% Hosted & Web-Based
No Installation & Zero Maintenance
eHR is fully managed by Cerenade and hosted on Microsoft Azure (azure.microsoft.com). With our Microsoft Azure Cloud deployment, all hardware, software, backup, and maintenance requirements are automatically taken care of for you to spend more time on your work instead of dealing with setup and maintenance issues.
High Availability & Reliability
To ensure the highest possible availability and security, we use the world-class services of Microsoft Azure for hosting eHR in the cloud. Azure’s infrastructure and operations take advantage of multiple levels of redundancy to protect your data against hardware failures, enforce rigorous backup and disaster recovery plans, and deploy sophisticated intrusion detection mechanisms and firewalls to protect your data. More than 66 percent of Fortune 500 companies rely on Azure, which offers enterprise-grade SLAs on services, 24/7 tech support, and round-the-clock service health monitoring along with redundancy and rigorous backup and disaster recovery plans.
Runs Completely in the Cloud
All you need is a web browser to use eHR. This solution is fully cross-browser and cross-platform compatible. You can access eHR with any modern browser, whether Chrome, Firefox, Internet Explorer, or Safari.
Platform and Browser Independent
Platform and Browser Independent
eForms Technology
eHR relies on Cerenade’s WYSIWYG HTML Forms technology to deliver forms to the end-users. This unique technology provides eHR with many advantages over its competitors. The advantages are:
- Unlike the competition, working with forms does not have to be a painful series of questions and answers. Instead, with eHR you view and interact with forms that look exactly like their paper counterpart on any device, including iPad. All you need is a Browser. Any Browser!
- While you will have to update the third-party form reader used by our competitors every time a new version is released, with eHR there is no need to download or install anything. All you need is a Browser. Any Browser!
- Our competitors’ solutions require an “app” in order to access their software on an iPad, which translates to an unfamiliar interface, and therefore new learning curve. With eHR, all you need is a Browser. Any Browser!
Secure and Reliable
Secure and Reliable
Data Encryption
The first level of security is provided via Transport Layer Security (TLS). TLS provides a secure mechanism for managing and accessing Cases and Forms across the internet through a TRUSTED site. All data, traveling between your computer and our servers is encrypted. Furthermore, your data on the server-side is also encrypted at rest.
Compliance & Certifications
Azure meets a broad set of international and industry-specific compliance standards, such as ISO 27001, HIPAA, FedRAMP, SOC 1 and SOC 2, as well as country-specific standards like Australia IRAP, UK G-Cloud, and Singapore MTCS. To learn more about Azure Security, click here. To learn more about Azure Compliance with global standards, click here.
Complimentary Training & Learning Center
Complimentary Training & Learning Center
Free Live Training
Our goal is that you have a pleasant experience working with eHR. Cerenade hosts FREE live training to existing clients upon request. This is a great opportunity to learn the many features eHR has to offer. We would like for you and your staff to take advantage of this opportunity.
The More You Learn, The More You Love eHR
We strongly believe that no one should pay to learn the software. This is why we have made eHR easy to understand, and free to learn. We invite our clients to attend as many of our weekly training webinars as they wish. Have your newly hired staff attend one of our weekly webinars so they can learn the basics. The more you learn, the more you love eHR.
FAQ Articles
Believe it or not, most of the questions you ask are not new to us. We have put together a collection of Frequently Asked Questions and the answers to them. These FAQ articles are hosted on our website, and they are accessible 24×7. If you do not find your answer there, try the video library, simply call or send us an email.
24/7 Support
24/7 Support
Support Staff
Cerenade’s support engineers are extensively trained and are dedicated to providing you with high-level technical support that is unmatched by any of our competitors. Our professional and knowledgeable support staff are ready to assist you whenever you need it. They speak fluent English and French. In order to maximize satisfaction and minimize frustration, the goal of our support team is to resolve your questions and/or issues at the first point of contact. Our 99% customer satisfaction rating is a testament to our intensive focus on our customers.
Support Hours
Phone Support: 8:00 – 17:00 (GMT) Monday-Friday, except for holidays email Support: 24×7
Support is Free
There is no need for different layers of support. You find a bug, we want to be the first to know about it. You have an issue, we would like to address it. You do not need to pay extra to gain premium access to our support staff.
Features
Loan Management, Application & Approval
Loan Management, Application & Approval
Loan Management
This includes the Management of Employee Loans, from application to approval or rejection stage. It also provides simple reports allowing you to View Loans By Category (approved, rejected, applied, and fully paid loans). This functionality also allows users to create different Loan Groups, Associate Loan Group to an interest type example (interest-free loans, interest loans, etc..). It also allows the specification of an interest rate for a particular loan if applicable. Users can View Loan Details, including Interest Type and Interest Rate, when applying for a loan. Admin and Staff can also track their loans and monthly deductions without HR personnel to assist.
Employee Loan Application & Approval Process
Employees can use the system to apply for loans, and HR or any other admin who is given approval rights can either approve or reject loan applications made by an employee.
Payroll Management
Payroll Management
Payroll Management
This module includes Payroll Generation, Payroll History Reports, and Print Payroll which can be filtered by department or by Staff. Employees can also log in, view their payroll history, and print them if the employer permits them to.
CRM
CRM
Customer Relations Management (CRM)
Our CRM module includes Customer Management, Product Category Management, Products Management, Invoice Management, and Payment Vouchers. It allows institutions to keep track of All Invoices and their status (including paid and unpaid invoices). It also has a Receipt Printing functionality for invoices to keep track of invoice amounts paid and balances.
Medical Insurance Management
Medical Insurance Management
Medical Insurance Management
Our Medical Insurance Management (MIM) module includes Registration of all insured partners including Hospitals, Clinics, and Pharmacies. Registration of Employees to Partners. The Capturing of all expenses incurred at the partner establishments and managing all due payments based on employee visits to partners and reconciliations.
Document Archiving
Document Archiving
Document Archiving
Incoming Mails
Includes the Management of Incoming Mails or letters, to scan, copy or delegate to any user of the system and accommodate the processes of the organization.
Archiving
Includes the ability to scan and organize documents for archiving and storage purposes. Security permission can be given to users who need access to the documents and only users with permission can access the archived document.
Document Review & Approval
Documents can be uploaded for Review and Approval, and you can designate/give access to the users to review and approve a particular document. Only those users with permission can review and approve documents.
Asset Management
Asset Management
Asset Management
With this module, you can Record All Your Assets, categorize them and keep track of who the assets are assigned to.
Competency Management
Competency Management
Competency Management
Allows the employer to identify critical skills necessary for an employee to reach target performance in their specific role or position. Thus, your organization can develop and optimize employee skills based on the competency data collected to increase employee efficiency and performance.
Training Management
Training Management
Training Management
Allow employers to keep track of all training attended by the employees and all other pertinent information. Employers can also keep track of financial costs associated with that training, attendees, tutors, and so on.
Configuration Management
Configuration Management
Admin Tools
Anyone with administrative rights can access the Admin tools to configure and manage many different aspects of eHR.
Ongoing Innovation
Ongoing Innovation
Here at Cerenade, we continues to invest heavily in Research & Development to ensure that our user base has access to the most technologically advanced, leading-edge solutions available in the market on an ongoing basis.
REQUEST DEMO AND PRICING
With our private demos, we demonstrate how our system can be highly effective to assist running your law firm. See the power eHR has to offer. Once finished with the demo, explore our testing site without any commitment.